Customers text or WhatsApp the same number they call. Your team assigns each conversation and replies as the business.
Same business number · Shared team inbox · Reply as the business
Customers text or WhatsApp the number on your website, business card, or Google profile.
SMS and WhatsApp conversations sit in one list, each labeled with its channel.
Assign the conversation to a user, and everyone sees whose it is.
Mara replies over the channel the customer used. Rosa sees the business number.
The thread and its internal notes stay in the inbox. Anyone can pick up where a teammate left off.
Call the customer from the conversation. The call goes out from the business number.
Learn how business texting works.
Callers hear your greeting and pick an extension. Calls ring your team’s mobiles or an AI voice agent you already use.
Learn how call forwarding, Slack notifications, and AI agent connections work.
One shared inbox on your business number.
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