About Numberline

We only work for small businesses.

Numberline is the phone infrastructure behind small businesses: the business number, the calls, texts, and voicemails that run through it, and the routing that puts every call in the right place. We built it to give small businesses what large enterprises have always had, with pricing that makes sense for them.

Who we are

Founders and engineers who have served hundreds of thousands of small businesses at earlier companies.

What we make

Business phone infrastructure: numbers, greetings, extensions, forwarding, texts, and voicemail, connected to the tools businesses use today.

Who we serve

Startups, founders, entrepreneurs, and small businesses. Not enterprise.

Why we started

Enterprise-grade phone infrastructure, built for small businesses.

Large enterprises have always had reliable phone systems, real support, and products that connect to everything else they run. Small businesses got the same systems with the features removed and the per-user pricing left in.

We wanted to give small businesses a phone system built for them: one that connects to the modern tools available today, including Slack, WhatsApp, and AI agents, with the reliability, support, and product quality usually reserved for large enterprises, at pricing that is friendly to a small business.

That is Numberline. Infrastructure a business can rely on, one price for the whole team, and a person responsible when something needs fixing.

How we work

How we run the company.

01

Small businesses only.

No enterprise sales team, no upmarket turn, no better tier for bigger money. The product you sign up for on day one is the product you keep as you grow.

02

One price for the whole team.

Adding a person never means another seat charge. Every plan includes unlimited users, so the people who answer the phone are part of the system, not a line item. See plans →

03

Enterprise-grade support for everyone.

When something is wrong with your phones, a person at Numberline owns it until it is solved. Human support is included on every plan, not just the top tier. Contact us →

04

Built to connect.

Slack, WhatsApp, webhooks, and AI agents from your own provider work with your business number out of the box. Your phone system should fit the tools you already run, not the other way around.

From the team featured in
CNBCCNNForbesInc.The New York TimesThe Wall Street JournalTechCrunchEntrepreneurLos Angeles TimesThe Boston GlobeFox Business
What we make

The phone system behind your business.

A business number, a greeting, extensions, call forwarding, texts, and voicemail, on the phones your team already has. One price for everyone. See how it works →

Reliability

Built for the calls your business depends on.

Your number and its forwarding rules live separately from the app and the dashboard. If the app is unavailable, calls still forward to the phones you chose.

Infrastructure details

How problems are detected. Call completion, message delivery, and voicemail processing are monitored continuously, and a drop in any of them is treated as an incident before customers have to report it.

Who responds. A person on the Numberline team owns every incident and support case from the first report until it is closed, with updates posted on the status page.

Uptime target
99.5% availability, with terms defined in our SLA.*
Resilient routing
Call forwarding operates independently of the app and dashboard.
Continuous monitoring
We monitor calls, message delivery, and voicemail processing.
Accountable support
Public incident updates and a person responsible for resolution.

*Terms defined in the service-level agreement, published at launch.

Our promise

We will stay focused on small businesses.

The product and the support you sign up for on day one are the product and the support you keep for as long as you run your business. That is the whole reason this company exists.

  • No per-user pricing, on any plan. Plans →
  • Human support included, with someone responsible for your case. Contact →
  • No long-term contracts. Terms →

Get a business phone system built for small businesses.

A local or toll-free business number, your whole team included, and no per-user pricing.

Get early access
No per-user pricing Human support included No long-term contracts