Connect Slack and Numberline posts missed-call and voicemail notifications to the channels your team already watches. New text alerts arrive in the channels you choose, too.
Missed calls, voicemails, and new texts · Per-extension channels · Call or text back from Numberline
New voicemail · Miguel Cruz · Ext 2 Support
New voicemail, 0:34. Open Numberline to listen, read the transcript, and call back.
Missed call · (415) 555-0147 · Ext 2 Support
No voicemail left. Call back from the business number in Numberline.
Every extension has its own delivery settings: which events post, which channel they go to, and whether Slack is on for that extension at all.
Missed call · Dana M. · Ext 1 Sales
Rang your mobile and Rosa’s mobile. No voicemail left.
Call back in NumberlineWho called, which extension they chose, and when. The callback comes from the business number, never a personal cell.
New text · (512) 555-0148 · Ext 1 Sales
“Hi, do you have availability Thursday for a quote on a new water heater?”
#salesReply in NumberlineA preview of the message, posted to the channel that extension uses. The conversation itself lives in the shared inbox.
New voicemail · Priya S. · Ext 2 Support
New voicemail, 0:24. Open Numberline to listen, read the transcript, and call back.
The team sees that a voicemail arrived, for which extension and from whom. Open Numberline to read the transcript, listen, and call back.
Calls reach people or connected AI agents by extension, texts and WhatsApp land in the shared inbox, and Slack tells the team what happened: missed calls, new texts, and voicemails. What an agent says on a call is not posted to Slack.
A business number with greetings, extensions, and forwarding, and every event posted to the channels your team already watches.
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