Customers text the number they already call. You and your team reply from the Numberline inbox.
Calls & texts together · Shared team inbox · Personal number private
Yes. Customer texts to your Numberline number land in the Numberline inbox, in the app and on the web. You reply as the business, and the customer sees your business number.
Your personal texts stay in your phone’s own messaging app. Numberline never reads them. Learn how a second phone number for your business works.
Send texts once the standard business texting registration (10DLC) is approved.
Send texts in the US once toll-free verification is approved.
Stays private. Customers see the business number.
The number on your website, cards, and invoices takes calls and texts.
Calls follow your call forwarding rules to the people you choose. Texts land in the inbox.
The question, your answer, and the follow-up stay in one conversation.
Call the customer from the thread when it’s easier to talk. The call goes out from the business number.
Everyone you add can read and reply as the business, with no per-user fees.
Assign a conversation so everyone sees who has it. Leave internal notes the customer never sees.
Pick a local or toll-free number, or bring an eligible business number you already have.
Tell us about your business, how customers opt in, and what you send. We file it for you. Sending starts after carrier approval.
Customer texts arrive in the Numberline inbox. Add your team so they can reply too.
See how real estate agents and agencies use the shared inbox.
One inbox your whole team can answer.
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